frequently asked questions
general questions
WHAT MAKES YOU DIFFERENT FROM OTHER SIGN COMPANIES?
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For over 30 years, Cal-Sign Wholesale has been committed to producing high-quality signs at wholesale prices. Mix that with our exceptional customer service, and we are unmatched! You'll have to see for yourself. When you partner with us, we promise to provide nothing but the best signs at competitive prices!
WHAT TYPE OF SIGNS DO YOU FABRICATE?
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Cal-Sign Wholesale strives to be your one-stop shop for all things signage. We fabricate wholesale channel letters, sign cabinets and monuments, dimensional & FCO, and even grand format printing services!
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HOW DO I REQUEST A QUOTE FOR A SIGN?
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To request a quote, please fill out the form under "Request a Quote", email us at sales@calsignwholesale.com, or call us at 209-523-7446.
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WHERE ARE YOU LOCATED?
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Our headquarters are located in sunny Southern California in Santa Ana, CA! Want to tour our facility? Give us a call to set up an appointment 209-523-7446!
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WHERE DO YOU SHIP?
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We ship nationwide! For most of our signs, we will use ground shipping and freight.
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accounts & orders
HOW DO I CHECK THE STATUS OF MY ORDER?
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To find the status of your order, please call us at any time at 209-523-7446.
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WHAT IS THE TURNAROUND TIME?
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Because all of our signs are 100% custom, turnaround times will depend on the scale of your project. To get an accurate turnaround time, please call us at 209-523-7446!​
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CAN I MAKE CHANGES TO MY ORDER?
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We work fast - Superman fast. Once an order is placed after proof approval, it automatically gets added to our queue and work begins immediately. Changes and cancellations cannot be made once your project is in the queue.​
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CAN I CANCEL MY ORDER?
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Unfortunately, due to the nature of our business, we cannot accommodate order changes once the proof has been approved and the order has been placed.
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WILL I RECEIVE SHIPPING NOTIFICATION ONCE MY ORDER HAS BEEN SHIPPED?
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​Of course! Our exceptional customer service team will keep you updated on your order every step of the way. You'll have a real, live person working on your order who will notify you of any issues and status changes. We work hard to ensure that every project is completed to perfection and on time.​​
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CAN I EXPEDITE MY ORDER?
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​Absolutely! For pricing on expedited orders and guaranteed shipping dates, please call us at 209-523-7446, Monday through Friday, 9am-5pm Pacific Standard Time.
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